Privacy Policy

At Brain Boosters Academy, we are committed to protecting the privacy and security of our students, parents, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with global privacy laws, including:

• General Data Protection Regulation (GDPR) – EU
• California Consumer Privacy Act (CCPA/CPRA) – USA
• Children’s Online Privacy Protection Act (COPPA) – USA
• Personal Information Protection and Electronic Documents Act (PIPEDA) – Canada
• Other applicable global privacy regulations

By using our website (www.brainboostersacademy.com) or enrolling in our tutoring services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of information:

A. Personal Information

• Student Data: Name, age, grade level, school, academic performance, and learning preferences.
• Parent/Guardian Data: Name, email, phone number, billing address, and payment details.
• Account Information: Usernames, passwords (encrypted), and session data.

B. Automatically Collected Data

• Website Usage: IP address, browser type, device information, cookies, and analytics (Google Analytics).
• Session Data: Login times, pages visited, and interaction with our learning platform.

C. Sensitive Data (Handled with Extra Care)

• Special Educational Needs (if disclosed).
• Payment Information (processed securely via Stripe/PayPal, with no direct storage on our servers).

2. How We Use Your Information

We use collected data to:

• ✔ Provide and personalize tutoring services.
• ✔ Communicate with parents/students regarding schedules, progress, and updates.
• ✔ Process payments securely.
• ✔ Improve our website, services, and user experience.
• ✔ Comply with legal obligations (e.g., tax, child safety laws).

3. Data Protection & Security

We implement industry-leading security measures, including:

• Encryption (SSL/TLS) for all data transmissions.
• Secure storage with access restricted to authorized personnel only.
• Regular security audits to prevent breaches.
• COPPA Compliance: Parental consent is required for children under 13.

4. Third-Party Sharing & Disclosure

We only share data with trusted third parties when necessary, such as:

• Tutors & Educators (only relevant student performance data).
• Payment Processors (Stripe, PayPal).
• Legal Authorities (if required by law).

We ensure all third parties comply with GDPR, CCPA, and COPPA.

5. Your Privacy Rights

Depending on your location, you may have the right to:

• 🔹 Access, correct, or delete your personal data.
• 🔹 Opt out of marketing communications.
• 🔹 Request data portability (GDPR).
• 🔹 Withdraw consent (for parents of children under 13 under COPPA).

To exercise these rights, contact us at:

• 📧 Email: privacy@brainboostersacademy.com
• 📞 Phone: +27713763811

6. Cookies & Tracking Technologies

We use essential, performance, and functional cookies to enhance user experience. You can manage preferences via your browser settings.

7. Changes to This Policy

We may update this policy periodically. Changes will be posted on our website with a new “Last Updated” date.

8. Contact Us

For privacy-related questions or concerns, contact our Data Protection Officer (DPO):

• 📧 Email: dpo@brainboostersacademy.com
• 🏢 Mailing Address: [Ground Floor, Block 1, Corobay Corner, 169 Corobay Avenue, Menlyn, Pretoria, Gauteng, South Africa, 0181]